Program not Opening in Windows XP
Program not Opening in Windows XP

Question:
The latest Microsoft Windows XP update (Service Pack 1) causes this problem, which stems from a third-party control that our software relies heavily upon. We have worked with Microsoft, as well as the third party in question to resolve the problem since it was introduced.

Answer:
Microsoft released an update for Windows XP that causes a serious problem with one of the third-party shared components that our software relies on.

Please follow these instructions to resolve the problem:

  1. Download the appropriate file from the link below:

    2. Business Plan Pro 2002:

    XP_SmartUI_Update_2002

    Business Plan Pro 2003, Business Plan Pro 2003 PREMIER
    Marketing Plan Pro 6.0, Marketing Plan Pro 6.0 PREMIER
    Cash Compasss, and PAERS    :

    XP_SmartUI_Update_2003

  2. Save the file on your Desktop.

  3. Download the update to the Visual Basic Scripting files from the link below:

    4. Visual Basic Runtime Update

  4. Save the file on your Desktop.

  5. After the download has finished, close all programs on your system and restart your computer.

  6. Double click the downloaded file to install ("XP_SmartUI_Update_2002" or "XP_SmartUI_Update_2003").

  7. After the installation of the SmartUI update, double click on the vbrun60sp5.exe file.

  8. Finally, restart your computer and the problem will be resolved.