Marketing Plan Pro 9.0 Support > Known Issues

•  Secureplan.com: "The page cannot be found"
Our Web team is aware of this problem and is working to resolve it.
•  Secureplan.com: "The page cannot be found"
Our Web team is aware of this problem and is working to resolve it.
•  Update to Ensure that You have the Newest Release
You can download and install the most current update by choosing Tools > Update Product...
•  Program not Opening in Windows XP
Microsoft released an update for Windows XP that causes a serious problem with one of the third-party shared components that our software relies on.
•  Pas6_app Error when using Sales Forecast Wizard
Match Sales and Cost of Sales items in the Sales Forecast table to resolve this problem in the Sales Forecast Wizard.
•  Resolve the 1935 error
Take the following steps to reinstall the MSXML updates to resolve the 1935 error when installing Palo Alto Software programs.
•  Backing up and transferring files
Reinstalling into the same directory will not erase your existing plans files, but backing up is always a good idea regardless...
•  How to make your Palo Alto Software recognize Adobe Reader 6.0 or 7.0
When installing, you are prompted that the software requires Adobe Acrobat Reader 4.0 or higher but you already have Adobe Reader 6.0 or 7.0 installed on the computer.