Marketing Plan Pro 9.0 Support > Installation

•  Installation: Best Practices
Installing your Palo Alto Software program shouldn't require any special steps as long as you have the administrative rights..
•  How to make Palo Alto Software programs recognize Adobe Acrobat Reader
Please follow these instructions: First, re-install Adobe Acrobat Reader 5...
•  How do I locate my serial number?
Your serial number is recorded in your existing program...
•  Installing a Palo Alto Software Program
To install a Palo Alto Software program, close all programs and insert your Palo Alto Software CD ROM, or download and execute the installer file from our website...
•  DelRay Test
DelRay Test
•  Installation Error 1327
This error can have several possible causes. In the case of encountering this error when installing any...
•  Resolve common Windows Installer Errors
These errors are normally the result of temporary files left in the Windows Temp folder. Clearing out these files...
•  Resolve the 1935 error
Take the following steps to reinstall the MSXML updates to resolve the 1935 error when installing Palo Alto Software programs.
•  Run Windows Update to resolve the Error 1931
You can use the Windows Update utility to download the latest updates for your operating system and resolve the Internal Error 1931.
•  Installing Marketing Plan Pro 6.0
To install Marketing Plan Pro 6...
•  Corrupt file on installation
If you have a problem with the physical CD you should first check for any smudges or scratches on the back of the physical CD...
•  Update to Internet Explorer 5.5 Service Pack 2
Palo Alto Software, Inc...
•  Finding a downloaded file
Internet Explorer users: Make sure that when you downloaded, you selected Save to Disk instead of Open from current location...
•  Serial Number Problems
Follow these steps to make sure you are typing your serial number correctly.
•  Error 1606. Could not access network location .......
During installation, you receive the error:
    Error 1606. Could not access network location All users
•  Installation Error: The MSIEXEC.EXE File is linked to missing export MSI.DLL222.
This error is due to a problem within the Windows Installer files on the hard drive of the computer..
•  Network Installation
Palo Alto Software, Inc's planning programs cannot be installed on a network server...
•  Installation Error: '1607: Unable to install InstallShield Scripting Runtime'...
During the installation of our software, you may encounter one of the following errors...
•  How to make your Palo Alto Software recognize Adobe Reader 6.0 or 7.0
When installing, you are prompted that the software requires Adobe Acrobat Reader 4.0 or higher but you already have Adobe Reader 6.0 or 7.0 installed on the computer.
•  Download Options
The downloadable installers for Palo Alto Software programs are available from the Software Pickup page...