If you haven't run your software yet

If you haven't installed your software yet and are looking for your serial number it depends on how you purchased the software.

If you purchased the software from a retail store, you'll find the serial number on the back of the CD case that comes in the box.

If you ordered your software from our website, you can find the serial number in the email order confirmation you received, or on the order receipt page if you printed it out.

You can also simply enter your email address and phone number on our order information page to retrieve your serial number and other details about your order.

If you have your software installed

Your serial number is recorded in your existing program. Open a plan (either a sample plan or your own plan) and select the 'About....' item at the bottom of the Help menu. The window that appears shows your existing serial number.

The serial numbers for Business Plan Pro 4.0, Marketing Plan Pro 4.0, and Web Strategy Pro 4.0 are located on an orange sticker on the back of the CD ROM case. If you purchased your software directly through Palo Alto Software, Inc., then you received an order confirmation email message that includes your serial number(s).

Here is a list of serial number locations for earlier versions of Palo Alto Software programs:

Business Plan Pro 1.1 to 1.21, Marketing Plan Pro 1.x: The serial number insert.

Business Plan Pro version 2.0, Marketing Plus version 2.0, and 2.2: The yellow registration card inside your manual.

Business Plan Pro version 3.0, Marketing Plan Pro version 3.0, Cash Plan Pro 1.0: The Getting Started manual.

By the way, please remember the license agreement. Your serial number is only valid for your own use on your own computer. It is possible to have an installation on a computer in your office and one at home without violating copyright, if you only use one at a time.