You can download and install the most current update by choosing Tools > Update Product or by clicking the Update Product button at the top of the interface in newer versions of the software.

Software updates are released to add features and resolve problems in software. It is always a good idea to make sure that you are using the very newest release of a program. In Palo Alto Software programs, updates have been made easy. They include an automatic update feature for users who have access to the Internet.

If you experience any complications when attempting to update your software, we would be happy to assist you by sending out an updated CD ROM or by providing an alternate download method. Just send an email to Technical Support at help@paloalto.com. Please include your serial number in your email message so we can provide assistance.