Locating your serial number

Serial numbers for all Palo Alto Software programs license you as the exclusive user of the program and are your proof of ownership. It is important that you register your software in order to receive benefits such as technical support services and discounted upgrades.

If you haven't installed and run your software yet:

  • If you purchased the software from a retail store, you'll find the serial number on the back of the CD case that comes in the box.
  • If you ordered your software from our website, you can find the serial number in the email order confirmation you received, or on the order receipt page if you printed it out.

If you have your software installed:

Your serial number is recorded in your existing program. Open a plan (either a sample plan or your own plan) and select the 'About....' item at the bottom of the Help menu. The window that appears shows your existing serial number.

For older versions of software, please consult the table below to locate your serial number.


Software   Location
Business Plan Pro 1.1 to 1.21   Serial number insert
Business Plan Pro 2.0   Yellow registration card inside your manual
Business Plan Pro 3.0   The Getting Started manual
Business Plan Pro 4.0   Orange sticker on back of CD case
Marketing Plan Pro 1.x   Serial number insert
Marketing Plus 2.0   Yellow registration card inside your manual
Marketing Plus 2.2   Yellow registration card inside your manual
Marketing Plan Pro 3.0   The Getting Started manual
Marketing Plan Pro 4.0   Orange sticker on back of CD case
Cash Plan Pro 1.0   The Getting Started manual
Web Strategy Pro 4.0   Orange sticker on the back of the CD case

By the way, please remember the license agreement. Your serial number is only valid for your own use on your own computer. It is possible to have an installation on a computer in your office and one at home without violating copyright, if you only use one at a time.