Contact Palo Alto Software

Palo Alto Software Ltd. is based in London with support offices in Ireland. We are eager to hear from you with feedback and opportunities related to our award-winning software products.

UK headquarters

Palo Alto Software Ltd.
72 Hammersmith Road
London W14 8TH
United Kingdom
Phone: +44 (0) 845 351 9924
Fax: +44 (0) 207 900 2773
Email us

Customer support

Contact our customer care team with questions or issues related to our software. If you need help locating a product serial number, (our most common support question), click here.

Sales and marketing

Contact our marketing department with questions about order status, business opportunities, our affiliate, reseller, and academic programs, and more.

All other inquiries

Use this form for all other inquiries, and the appropriate person will respond shortly.

Product returns

We back our software products with a 60-day money-back guarantee. We are confident that you will find our software to be fast, intuitive, powerful, and well worth the money spent on it. If you are not completely satisfied within the 60-day window, though, we will gladly return your money, no questions asked.

Mail returned products to our support offices:

VoxPro House
Unit 6
Riverview Business Park
Bessboro Road
Blackrock
Cork
Ireland